Every car in, every shilling accounted for.

Questions

Questions about PLAAGG Wash

What does PLAAGG Wash do?

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PLAAGG Wash runs a car wash and carpet-cleaning business: one queue for every vehicle and every carpet, one-tap status, your own price list with the direct costs behind it, cash, card and M-Pesa payments, printable receipts, supplies, and reports on takings, cost per job and margin.

Does it read number plates?

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Yes, and it does it on the phone itself. Staff photograph the plate and the reading happens in the browser, so there is no AI or vision-API charge per read and no photograph leaves the device. The plate is always editable before the job is saved, and typing it is just as quick.

How does M-Pesa payment work?

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Staff confirm the amount and the customer's number, and PLAAGG asks Safaricom to prompt that phone using your own Daraja credentials, held on the server. A payment is only ever recorded as received once Safaricom's own answer confirms it and the amount matches — a request that is sent and never completed stays pending and the job stays owing. Until your Daraja keys are saved, payments run in a clearly labelled demo mode that is never presented as real money.

Does it handle carpet cleaning as well as vehicles?

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Yes, as its own flow. Each piece is taken in by size tile or by measured square metre, with treatments, optional pickup and delivery charges, a promised collection day and handling notes, and it moves Received, Washing, Drying, Ready for collection, then Collected or Delivered — a carpet cannot be marked ready while it is still wet.

Can attendants see the money?

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No. An attendant sees the jobs assigned to them and can take payment on those, and nothing else — no customer database, no day's till, no reports. A manager runs the shift, the queue and the follow-ups but never sees what the work costs the business or the margin on it; those stay with the owner. Every one of those limits is enforced on the server, not by hiding buttons.